Training & Events

We look forward to meeting you at a future event! Check back frequently for upcoming event announcements.

HealthPlan Resource logoHealthPlanResources.com

We know your time is valuable and that you are working with multiple insurance plans. To improve your access to provider training, TrueCare has established a learning management system (LMS) called HealthPlanResources.com where we house and manage our custom education program. All live training sessions are hosted and recorded, then posted to this platform for viewing by those unable to attend the presentation.

Accessing HealthPlanResources.com is easy!

  • Single Sign-On: If you are registered to use our provider portal, you can single sign-on from that platform by choosing HealthPlanResources.com in the left menu bar.
  • No Current Provider Portal Access: Go to https://www.HealthPlanResources.com to sign in using your National Provider Identifier (NPI)* and use the password provided in your Welcome Letter.
  • Office Manager/Administrators: Managing a group of providers? Complete training and manage accounts for all providers in your TIN.

*If you do not have an NPI number, you will set up a new account using a unique email address as your username. To use single sign-on in the future, be sure to use the same email address and password when accessing the provider portal.

Provider Education Series

TrueCare has created a custom library of trainings and resources on topics important to health care providers. Trainings are short (five to seven minutes) to easily fit into your busy schedule. Examples include:

  • Overview of CHIP/CAN
  • Care Management and Critical Incident Reporting
  • Contracting and Credentialing
  • Screening, Brief Intervention and Referral to Treatment (SBIRT)
  • Provider Satisfaction Surveys
  • Provider Portal
  • Early and Periodic Screening, Diagnosis and Treatment (EPSDT)
  • Well-Baby Services
  • Well-Child Care Services
  • Assignment and Attribution
  • Access and Availability Standards
  • Claims and Service Authorization Processes
  • Many others!

Go to HealthPlanResources.com to view the on-demand training modules and more!

Upcoming Events

We look forward to meeting you in a future event! Be sure to check back frequently for upcoming event announcements.

Go to HealthPlanResources.com to sign up for a training session.

Example: You are invited to the First Quarterly Friday Forum! All times listed are in the Central Time (CT). Member Enrollment Demographics Snapshot 11:00 – 11:30 a.m. CT.