Health and Social Partnerships
Our Commitment
We are committed to improving our member’s health by removing barriers to care and working with our community partners and providers to drive meaningful change.
“I take pride in being part of a company dedicated to creating health opportunities for all our members. As a healthcare organization, it is crucial for us to recognize and address the factors, including health related social needs, that can place individuals at risk for adverse health outcomes. It is part of TrueCare’s mission to advocate for health opportunities, to genuinely make a meaningful impact on the lives of our members and the communities we serve.”
Dr. Cameual Wright, President, Indiana Market
Provider Responsibilities
Providers are expected to deliver services in a culturally competent manner, which includes removing all language barriers, accommodating the unique ethnic, cultural and social needs of members and understand that health-related social needs are significant contributors to member outcomes and quality of life.
We adhere to the National Culturally & Linguistically Appropriate Standards (CLAS). Learn more about cultural and linguistically appropriate services.
The TrueCare Cultural Competency Plan outlines our commitment to providing culturally-competent services to our members.
We encourage our employees and providers to recognize that culturally appropriate care requires ongoing learning from those whose beliefs and experiences differ from our own, respecting the other person’s identity and acknowledging that each of us is the sole expert on ourselves.
Trainings and Resources
We recognize our responsibility to provide educational resources that support our providers’ and community partners’ ability to deliver effective and culturally appropriate care, helping us reach our goal to reduce and ultimately eliminate the barriers in health care access and optimal health outcomes that adversely affect our members.
Together, let’s make health care fair and accessible for all!
Free Continuing Education Credits
Earn continuing education credits when you participate in the free activities available through our partnership with CME Outfitters.
Visit the Addressing Access to Health Care to begin taking actionable steps toward mitigating barriers to health care access and earn 10+ hours of free CME/CE credit!
Resources:
Events
Save A Life Day (Free Naloxone Day)
“Save a Life Day” started in two counties in West Virginia in 2020, and it’s grown bigger each year. Now, there are events across the United States. Save a Life Day 2025 will be held on September 25, 2025.